Shipping policy

Shipping Policy

Thank you for shopping with cosmeticmalldubai. We are committed to delivering your orders quickly, safely, and efficiently.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During high-demand periods, processing times may be slightly extended.

Shipping Time

Estimated delivery times:

UAE Orders: 1–5 business days
GCC & International Orders: 5–14 business days

Delivery times may vary depending on customs clearance, courier services, and your location.

Shipping Fees

Shipping charges are calculated at checkout based on your delivery location and order size.

We may offer:

Free shipping promotions on selected orders
Discounted shipping during special campaigns

Order Tracking

Once your order has been shipped, you will receive a tracking number by email or SMS to monitor your delivery status.

Incorrect Address Information

Please ensure your shipping details are accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Customs & Duties

For international orders, customs fees, import duties, or taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery. We will work with the courier to resolve the issue as quickly as possible.